The Best Way To Say No

Suzette BrawnerGeneral

“No.” “Nope.” “Never.” “Not going to happen.” These are powerful and discouraging words depending on if you’re saying them or hearing them. Every day we have to say “No” to employees, kids, contractors, clients, and the Girl Scouts and their cookies. We’re also on the receiving end of “No” and we don’t like it. It can be frustrating and sometime … Read More